... is an online booking system that provides a highly efficient way to make reservations and facilitate communication with customers.
This system is specifically designed to meet the needs of business owners and businesses that offer direct customer service and communicate with their clients. The booking system is suitable for a wide range of industries including sports facilities, small services (such as hairdresser or spa), educational institutions, rental services, concert halls and many other businesses.
Systém reenio zcela změnil fungování rezervací v rámci našich širokých služeb. Dlouhodobě pracujeme na zvyšování komfortu pro naše návštěvníky a reenio svou jednoduchostí a spolehlivostí skvěle zapadlo do našeho konceptu, ba co víc, otevřelo nám nové možnosti. Návštěvníci, stejně jako naši zaměstnanci, mají stoprocentní přehled o volných kapacitách a zároveň o nabídce, která je skutečně velmi pestrá.Dolní Vítkovice / Ostrava
We have choosen the reenio reservation system for its simplicity and clarity. It only takes a few seconds for our clients to make reservations for training sessions and it is great for us to know how many people will come to each lesson. Another benefit of the system are the reminders that send notifications to each client before the events. Looking at price/performance, I'm really glad we decided to use reenio.CrossGym / Benešov
The reservation system reenio has helped fill the management gap in our organization. The Jihlava Hospital organizes many events for both employees and public. The reservation system is thus absolutely necessary nowadays, especially in our case, when we target several thousand potential candidates.
Employees quickly got used to this new way of booking appointments and started using it without any problems - especially for its simplicity, clarity and user-friendliness.Hospital Jihlava
It is easy to use it. Our clients will find the event on our website, click through to the fully integrated reenio resevation form, sign up for the event and pay online or use their customer credit. Reenio sends them an e-mail or SMS and we just print the list of participants. The whole procedure is elegant, professional and fully automated - clients are satisfied and we have time to prepare events.
Moreover, reenio has great and fast technical support and develops new product features in collaboration with users, that is, with us. Thank you for that!Prostor 8 - personal development, education and exercise
System reenio is an excellent reservation tool. It perfectly meets my idea of online ticket sales. Linking with GoPay, QR codes, and selecting specific places are key features for event visitors. All this is reliably offered by reenio and all run perfectly. Tickets for very popular performances Night at Karlstejn at Karlstejn Castle will be sold with confidence through the reenio system.Janis Sidovský, producer, Prague
We have used the reenio reservation system for the first time this year and we are very satisfied. We offer tourism products related to North Moravia and Silesia region.
We especially appreciate the intuitive and easy use of the system, the possibility of customization, simple integration of the payment gateway as well as the willingness and quick solution of our requirements. We also used it for reporting, especially for measuring conversions and identifying source markets. The obtained data helps us to determine the performance of tourism in the target destination. The system has proved its worth and we will continue to use it in the coming years.Moravian - Silesian Tourism, regional destination society of the Moravian-Silesian Region
We are satisfied with the reservation system reenio. So far, it works without any problem and without any downtime. Although there are some things that need to be modified (see holidays, clarity of booking calendar), but overall we are more satisfied than with the previous system, which we used for 3 years. We appreciate the possibility of multilingual booking, and even customers have no problem with booking.Escape Master - escape games / Praha
We have tried many different reservation systems in our MOVE Dance studio in Cooltour Cultural Center. System reenio is undoubtedly the most user-friendly, both for our customers and for us as administrators.
The controls are intuitive, simple and clear, saving us a lot of the time. Before that, we had to spend a lot of time with handling phones and e-mails of customers who didn't know how to make reservations. We also appreciate communication and willingness to meet our requirements and help that we have never encountered anywhere else.Cooltour Cultural Center / Ostrava
The reenio system adapts to the specific needs of your business with a wide range of design and reservation parameter settings.
Lectures, cultural events, workshops, children's camps, ...
Training courses, sports events, dance courses, ...
Wellness, cosmetics, surgeries, car services, ...
Aerobics, fitness, marketing events, sports activities, ...
Tickets, vouchers, ...
Room rental and more ...
The initial setup can only take a moment! Of course, it depends on the type of business and the scope of the offer or events. However, based on our experience and feedback from our clients, the time it takes to set up and start reservations most often varies from 30 minutes to 2 hours. We would compare the initial settings as creating a profile on a social network. It is very simple and user-friendly. There's nothing to worry about!
Plus, there's no need to set up all the information and all events at once. You can set most things up gradually, adding more services and events over time.
Simply put, the time you spend on your initial setup will get back to you in a week, saving you the time you spend personally or by making reservations and searching for a free appointment in the diary.
If you already have a database or a list of your customers, e.g. in Excel, it is no problem to import them into the system, which will make the whole system even easier.
Of course! The reenio reservation system can even replace a part of the website.
With the reenio reservation system, you can easily and quickly create your own reservation website where you can have , in addition to the reservation calendar, basic business information and services offered.
At the same time, you can provide additional information for each service, such as direct contact to staff, photos, or a map of the place of service. The page is responsive, which means it is mobile-friendly.
Yes, the reenio reservation page is normally accessible at a separate address (yourcompany.reenio.cz, reservation.yourcompany.com, yourserve.com, etc.).
However, you can link the reservation form even with your existing website! The link is not technically dependent on how your current website is operated, just paste a simple code into your pages. This can be a reservation button (the reservation calendar opens separately) or a direct insertion of the reservation calendar into the website (the visitor is then still visually on your website). It sounds technically difficult, but believe it is not. Alternatively, you can contact our support or a friend who is a little web-oriented!
Isn't it better to let the customer choose which way of making reservations is most comfortable for him?
The use of the reenio reservation system and phone orders are not excluded! On the contrary, these two options complement each other perfectly. A complicated negotiation on the phone about a date that suits both parties is totally unnecessary.
In the reservation system, customers can see when you are free and simply find the most suitable date for themselves. The details of the service can be arranged either personally or by telephone. You'll see a new reservation in the reservation system, so you can contact the customer by yourself (by e-mail, SMS, phone).
You're worried unnecessarily! The reenio reservation system works as a service in the cloud (we use Microsoft technologies). So there's no need to install anything or buy servers or other demanding equipment. All you need today is a regular computer (or another modern device) with an Internet connection and a modern browser.
There's nothing easier than signing up and trying the system for free in just a few minutes (set up and reserve).
The system is in FREE mode when you’re in no way fundamentally limited by functionality or time (no trial for 30 days), but only by some operating parameters. You can try the whole system to suit your business.
You can even start using it right away for real reservations for your clients. If you run out of the preset restrictions in the free version, you can smoothly upgrade to one of the higher subscription. Your customers won't even notice.
Yes, you can use our mobile app to handle reservations. Download from Google Play or App Store to your mobile device. Then you can quickly check the status of specific reservations and change their status at the same time. In addition, if you enable the generation of barcodes or QR codes, all you have to do is point the phone camera (or another code reader) at the code sent in the confirmation e-mail, and the application will instantly display the details of the particular reservation, including other details.
Yes, we primarily work with the GoPay payment gateway, so there is no problem making online payments directly from our customers, including securing EET. All you have to do is set up a payment gateway at GoPay and just link the reservation system and payment gateway. In addition to direct online payments, it is also possible to use customer credit in the system. It is even possible to modify the final price of the reservation by the customer, using their own reservation forms, such as a discount on club membership, the price of additional services, etc.
Yes, the reservation system includes support for managing and using discount codes, vouchers, gift coupons. Just enter specific codes into the system, set their parameters (number of uses, validity, amount of discount) and provide them to customers. When making a reservation, the customer can use this code to instantly adjust the price of the reservation, which they can also pay immediately.
This is also possible. Thanks to the combination of payment gateway, payment requirement and QR code/PDF file generation, it is very easy to offer an event when its reservations can easily function as tickets. Thanks to the check-in application it is then very effective to check and invalidate them directly at the event. Tickets can be sold for all types of events. However, a special event is is called "seat reservation / seats" - thanks to this type it is possible to draw a specific schema of a ballroom, concert hall, bus, classroom, lecture room, etc. and to make reservations for specific places. The ticket then works not only as a pass for the event, but also as a seat reservation for a particular seat or table. Ideal for use at concerts, theatre performances or balls. You create a map of places by yourself, according to your specific needs and for free!
We have prepared several PDF documents that describe the features of modern booking systems and also provide an overview how these on-line systems can help you in your business. These guides are designed for customer service providers and also for anyone who wants to improve the time planning and find an easier way to communicate with customers.