Mobile check-in app
The mobile app for Android and iOS is a significant addition for running your business efficiently and making full use of the reservation system – especially if you're using QR codes for reservations and tickets. Checking and checking in a reservation then becomes a matter of seconds.
Mobile check-in app
more in the documentationThe reenio mobile app (Android and iOS) is mainly used for quick and easy on-the-spot online check-in of individual reservations and tickets. It also includes an overview calendar of reservations and a customer list, so a reservation can be found even without knowing the specific code.
The app is therefore intended for administrators or other users (e.g. temp staff, front-of-house staff, receptionists) who need fast, hands-on access to data and information. This also means that a user doesn't need access to the full system administration to log into the app – a special authorization QR code can be used to log in instead.
A reservation code is primarily scanned as a QR code using the mobile device's camera, but it can also be entered manually or looked up. For larger numbers of visitors, it's a good idea to get a mobile device with a hardware laser code scanner – scanning is significantly faster and more reliable. Combined with automatic check-in mode, where, if everything about the reservation/ticket is in order, the code is automatically marked as checked in a moment after scanning, this becomes a very fast helper.
The app can also check in individual places within a single reservation (e.g. specific seats), and besides reservations it can also handle redeeming coupons or punch cards by scanning their code.